Looking for:
Netflix app windows 10 problem – netflix app windows 10 problem

Go to the Charms Menu by pressing the Windows Key + C. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Search for “WUAPP.” Select the WUAPP App. Select Check for Updates. Select Install Important Updates. Once the updates are installed, restart your computer and try Netflix again. Follow the steps for your internet browser below. Chrome. From your browser toolbar, click the Chrome menu.. Hover over History, then from the menu on the left, click History.. From the menu on the left, click Clear Browsing Data.. Click the Advanced tab.. In the Time Range drop-down menu, select All time.. Uncheck everything except Cached images and files. Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device. Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing.
If you get a black or blank screen with no sound when you try to watch or launch Netflix, follow the steps for your device below to fix the problem. If Netflix aindows unresponsive and you can’t return to the previous menu, use this article instead. Press the power button on the больше информации once, then wait 1 minute.
If your device doesn’t have a power button or microsoft visual studio 2017 serial key free can’t reach netrlix, leave it ap; for ap; minutes instead. If Netflix is unresponsive and you are unable to prroblem to the previous menu, use this article instead.
If you don’t see Get Helpnavigate up and select Settings or the Settings icon. If you don’t see Get Help, Settings, or the Settings icon:. Turn off or unplug your Blu-ray player. Unplug your modem and your wireless router, if it’s a separate device from power посмотреть больше 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on.
Turn your Blu-ray player back on and try Netflix again. If you’ve changed the connection settings on your device, you’ll need to change them back to default.
Keep your router in an open space off the floor. Routers get better reception when on ссылка desk or bookshelf. Contact your internet service provider. We’re looking into this problem. To help us investigate, please contact Netflix app windows 10 problem – netflix app windows 10 problem Customer Service.
If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly. If your browser is unresponsive and you are unable to use the Back button to return to probelm previous page, use this article instead.
If you usually use a bookmark to visit Netflix, try typing www. If this resolved your issue, update your bookmark URL to www.
In the Clear the following items from dropdown, select the beginning of time. In the Time Range to Clear dropdown, select Everything. Under Detailsuncheck everything except Cache. In the Obliterate the following netflux from drop-down, select the beginning of time. Select Reset Safari and uncheck everything except Remove all website data.
Go to netflix. This will sign you out of your account. In the upper right corner of your browser, select Menu. If the problem is fixed when your security software is disabled, the software may be out of date or unintentionally interfering with Netflix. Re-activate it, then contact the software manufacturer for help.
The issue may be caused by adware installed netflix app windows 10 problem – netflix app windows 10 problem your machine. For sindows steps for resolving this problem, see our Ads and Pop-ups When Streaming article. If Netflix is unresponsive and you are unable to use your приведу ссылку Netflix app windows 10 problem – netflix app windows 10 problem button to return to the previous page, use this article instead.
From your browser toolbar, click the Chrome menu. Hover over Historythen from the menu on the left, click History. In the Time Range drop-down menu, select All time. In the upper right corner смотрите подробнее the browser, click Open menu.
In the Time Range to Clear dropdown menu, select Everything. Under Historyuncheck everything except Cache. Click Settings. Under Browsing Historyclick Delete. Uncheck everything except Temporary Internet files and website files. In the upper right corner of the browser, click Settings and more. Hover over Historythen from the menu on the left, click Clear browsing data. Uncheck everything except Cached images and files and Cookies and other site data. In the Time range drop-down menu, select All time.
Select Settings. Windows will check for updates. If it doesn’t, select Check for updates. Neftlix the items listed, right-click or press and hold on touchscreen devices on your preferred browser icon Netflix supports Internet Explorer, Firefox, Opera, and Google Chrome.
If these steps allow you to stream TV shows and movies from Netflix. From the upper right corner of the browser, netflix app windows 10 problem – netflix app windows 10 problem Menu. From the Time range drop-down menu, select All time. Driver windows 10 epson l355 Microsoft’s Xbox support site for specific steps to resolve the error. Netflix might not be playing because of an issue related to digital copy protection. To resolve the issue:. Contact the TV по этому сообщению for help.
When you see the message Do you want to shut down your Kindle? Once the device is completely powered off, hold the Power button until you see the Kindle or Amazon logo. Open the App Store and search for “Netflix. If you can’t find the Netflix app in the Нажмите сюда Store, go to the Apple support site for help.
Press and hold the side button and one of the volume buttons at the same time until netfkix sliders appear. Http://replace.me/6048.txt the top slider to turn your device completely off.
Press and hold the Menu button on the Apple TV remote until you’re back on the home screen. Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix from the home screen and follow the prompts to reactivate the app. Highlight the Netflix app and press the star key on the remote. If you do not have a Tools button, proceed to the next set of troubleshooting steps.
If netflix app windows 10 problem – netflix app windows 10 problem are still getting a black screen, please try Netflix again in 20 windwos. It can take this long for the app to complete setup.
If these steps don’t help, Samsung may have other suggestions. Or, try watching Netflix on a different device. Then, select Sign outResetor Deactivate. Turn off or unplug your smart TV. Turn your smart TV back on and try Netflix again. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information.
You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. Blu-ray player. When do you see a black screen? When you open the Netflix app. Return to the previous menu. Return to the previous menu and try to open the Netflix app again. Restart your device. Unplug your device from power. Plug your device back in. Turn your device on and try Netflix again.
Contact the manufacturer. Your device is having a hardware or software problem that only the manufacturer can solve. Contact the device manufacturer and ask for help: Updating to the latest firmware for the device.
Performing a factory reset. If the manufacturer can’t help, try watching Netflix on a different device. When you try to play a TV show or movie.
Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing. Go to the Charms Menu by pressing the Windows Key + C. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Search for “WUAPP.” Select the WUAPP App. Select Check for Updates. Select Install Important Updates. Once the updates are installed, restart your computer and try Netflix again. Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device.
Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device. Follow the steps for your internet browser below. Chrome. From your browser toolbar, click the Chrome menu.. Hover over History, then from the menu on the left, click History.. From the menu on the left, click Clear Browsing Data.. Click the Advanced tab.. In the Time Range drop-down menu, select All time.. Uncheck everything except Cached images and files. Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing.
Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device. Follow the steps for your internet browser below. Chrome. From your browser toolbar, click the Chrome menu.. Hover over History, then from the menu on the left, click History.. From the menu on the left, click Clear Browsing Data.. Click the Advanced tab.. In the Time Range drop-down menu, select All time.. Uncheck everything except Cached images and files. Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing.
Netflix app windows 10 problem – netflix app windows 10 problem.Netflix asks for sign-in every time it’s opened
If your device asks you to sign in every time you connect to Netflix, there may be a technical problem preventing the device from staying connected to your Netflix account. Follow the steps for your device below to fix the problem. Ensure that your device has the latest firmware installed. If you need help checking for a firmware update, please contact your device manufacturer.
Sometimes, two separate devices may end up with the same ESN. In these extremely rare cases, another Netflix member activating their device will cause your device to deactivate, and vice versa. From the browser toolbar, select the Chrome menu. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off.
From the upper right corner of the browser, select Menu. Under History , find the Firefox will : drop-down menu and select Remember history. Make sure that the Clear cookies and site data when you quit Opera setting is turned off. From your browser toolbar, click the Chrome menu.
From the upper right corner of the browser, click Menu. From the upper right corner of the browser, click Tools. Under Browsing History , uncheck Delete browsing history on exit. From the upper right corner of the browser, click the “More” button Under the Clear browsing data header, click Choose what to clear. Select Settings. Windows will check for updates. If it doesn’t, select Check for updates. If the date and time on your device are significantly different from the current date and time, you will have a problem playing your TV show or movie.
If you’re not already at the main menu, hold the PS button in the middle of the controller, select Quit , then select Yes to return to the home screen. Press the O button to return to the Date and Time screen. From the Netflix app, tap More or your Profile icon. Go to the Recent device streaming activity page of your account. Find your Fire TV Stick in the list. The model year will be shown next to the name of your device. If your device’s model year is , you may be asked to sign in more often than usual.
This is a known issue with the model. We’re looking into this problem. To help us investigate, please contact Netflix Customer Service. If a firmware update isn’t available, or does not resolve your issue, you may need to perform a factory reset. Contact your device manufacturer if you need assistance. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.
Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home.
A country must be selected to view content in this article. Blu-ray player. If your device allows you to search for TV shows or movies by title: Ensure that your device has the latest firmware installed. If your device does not allow you to search for TV shows or movies by title: Netflix identifies your device by its Electronic Serial Number ESN , which is assigned by the device manufacturer.
Google Chromebook or Chromebox. Change cookies and site data settings From the browser toolbar, select the Chrome menu. Select Site Settings. Select Cookies and site data.
Try Netflix again. Mac or Windows computer. Mac computer. Follow the steps for your internet browser below. Chrome From the browser toolbar, select the Chrome menu. Firefox From the upper right corner of the browser, select Menu. Select Preferences. Select Restart Firefox. Opera From the upper left corner of your browser, select Opera.
Windows computer. Chrome From your browser toolbar, click the Chrome menu. Click Settings. Click Cookies and site data. Firefox From the upper right corner of the browser, click Menu.
Click Preferences. Click Restart Firefox. Internet Explorer version 11 or later From the upper right corner of the browser, click Tools. Click Internet Options. Microsoft Edge From the upper right corner of the browser, click the “More” button From the menu on the left, click Privacy and services. Make sure that Cookies and other site data is turned off.
If you prefer to leave this setting on, you’ll need to add netflix. Windows app. Windows 8 app. Perform Windows updates.
You may need to install important updates to resolve your issue. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Select Check for Updates. Select Install Important Updates. Once the updates are installed, restart your computer and try Netflix again. Windows 10 app. Update Windows. Press the Windows Key on the keyboard. PlayStation 3. Check the date and time settings. For Japanese PlayStations, use X instead of O to cancel the selection whenever O is referenced in the troubleshooting steps below.
Android phone or tablet. Sign out of Netflix. Scroll down and tap Sign Out. Tap Sign Out again to confirm. Once you have signed out, sign back in and try Netflix again.
Amazon Fire TV Stick. Check your device’s model year. If your device’s model year is newer than , continue to the next steps. What to do next. Sign out of your Apple ID. From the home screen, select Settings. Select iTunes Store. Select Apple IDs.
Select Yes to confirm. Restart your home network. Restore your default connection settings. These settings could include: Custom modem settings. Custom DNS settings. If you need help changing these settings, contact the device manufacturer.
Once you’ve reset these settings, try Netflix again. Improve your Wi-Fi signal. To improve your Wi-Fi: Move your router and your device closer to each other. If possible, put them in the same room. Move your router away from other wireless devices and appliances.
At any other time. Google Chromebook or Chromebox. Turn off Chrome extensions. If you use Chrome, you can turn off unnecessary add-ons. Turn off any extensions that are turned on. Extensions listed under Chrome Apps don’t need to be turned off. Mac computer. When you try to visit Netflix. Return to the previous page. Return to the previous page and try to play your TV show or movie again.
Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below. Chrome version 61 or later : Click the Menu button. Select History. Select History again. Select Clear Browsing Data. Uncheck everything except Cached images and files. Try Netflix again. Firefox version 55 or later : Click the Menu button. Select Clear Recent History Select Clear Now. Opera From the menu sidebar, select the History icon. Safari: Version 10 or later In the menu bar, select Safari.
Select Preferences. Select the Privacy tab. Select the Manage Website Data Select Remove All. Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie. Select Sign In and enter your Netflix email and password. Restart your browser. Quit your browser. Reopen your browser. Update Google Chrome. Select Help. Select About Google Chrome. Chrome will show the current version and automatically install any updates.
Select Relaunch. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History.. From the drop-down menu, select All History. Select Clear History to confirm. If you use security software. Remove adware from your computer. Windows computer. Return to the previous page and try to visit Netflix.
Follow the steps for your internet browser below. Chrome : From your browser toolbar, click the Chrome menu. From the menu on the left, click Clear Browsing Data. Click the Advanced tab. Click Clear data. Firefox : In the upper right corner of the browser, click Open menu. Click Preferences. Scroll down and click Clear History. Click OK. Internet Explorer version 9 or later : Click Settings.
Click Internet Options. Click Delete. Microsoft Edge: In the upper right corner of the browser, click Settings and more. Click Clear now. Opera From the menu sidebar on the left, select the History icon. Click Clear Browsing Data. Click Clear Data. Update Windows. Press the Windows Key on the keyboard. Once the updates are installed, restart your computer and try Netflix again. Run browser as Administrator.
Quit all open browsers – including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen. Select All Programs. Select Run as Administrator. If prompted, select Allow. Use this newly opened window to play your TV show or movie again. Attempting to play again from the original browser window will likely result in the same error.
Clear Google Chrome browsing data. Click Advanced. Uncheck everything except Cookies and other site data. PlayStation 3. Reinstall the Netflix app. Press the Triangle button.
Choose Delete. Choose Yes. Choose Yes to download it. Xbox Check your cable connections. This error is typically caused by the cable connection between the Xbox and your display. Xbox One. Troubleshoot your hardware connection. Connect your device directly to your TV. Try reversing the ends of the HDMI cable. Try a new HDMI cable. What to do next. All other game consoles. Amazon Fire tablet. Restart your tablet. Hold the Power button on the side of your tablet. You might need to enter your Apple ID and password.
If you forgot your Apple ID or password, go to the Apple support site for help. Restart your iPhone, iPad, or iPod touch. Once your device powers on, try Netflix again. All other mobile phones and tablets. Apple TV. Restart your Apple TV.
Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds. Turn on your device and try Netflix again. Deactivate and reactivate the Netflix app. Roku 1 Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix Settings.
Select Deactivate this player from my Netflix account. Select Yes. The device is now deactivated. Sign in to your account and try Netflix again.
Google Chromebook or Chromebox. Change cookies and site data settings From the browser toolbar, select the Chrome menu. Select Site Settings. Select Cookies and site data. Try Netflix again. Mac or Windows computer. Mac computer. Follow the steps for your internet browser below. Chrome From the browser toolbar, select the Chrome menu. Firefox From the upper right corner of the browser, select Menu.
Select Preferences. Select Restart Firefox. Opera From the upper left corner of your browser, select Opera. Windows computer. Chrome From your browser toolbar, click the Chrome menu. Click Settings. Click Cookies and site data. Firefox From the upper right corner of the browser, click Menu.
Click Preferences. Click Restart Firefox. Internet Explorer version 11 or later From the upper right corner of the browser, click Tools. Click Internet Options. Microsoft Edge From the upper right corner of the browser, click the “More” button From the menu on the left, click Privacy and services. Make sure that Cookies and other site data is turned off. If you prefer to leave this setting on, you’ll need to add netflix.
Windows app. Windows 8 app. Perform Windows updates. You may need to install important updates to resolve your issue. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Select Check for Updates. Select Install Important Updates. Once the updates are installed, restart your computer and try Netflix again. Windows 10 app. Update Windows. Press the Windows Key on the keyboard.
PlayStation 3. Check the date and time settings. For Japanese PlayStations, use X instead of O to cancel the selection whenever O is referenced in the troubleshooting steps below. Android phone or tablet. Sign out of Netflix. Scroll down and tap Sign Out. Tap Sign Out again to confirm. Once you have signed out, sign back in and try Netflix again. Amazon Fire TV Stick. Check your device’s model year. If your device’s model year is newer than , continue to the next steps.
What to do next. Sign out of your Apple ID. From the home screen, select Settings. Select iTunes Store.
Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device. Follow the steps for your internet browser below. Chrome. From your browser toolbar, click the Chrome menu.. Hover over History, then from the menu on the left, click History.. From the menu on the left, click Clear Browsing Data.. Click the Advanced tab.. In the Time Range drop-down menu, select All time.. Uncheck everything except Cached images and files. Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing.
Стратмор бесшумно спускался по ступенькам. Незачем настораживать Хейла, давать привожу ссылку знать, что они идут. Почти уже спустившись, Стратмор остановился, нащупывая последнюю ступеньку. Когда он ее нашел, каблук его ботинка громко ударился о кафельную плитку пола.
Netflix app windows 10 problem – netflix app windows 10 problem.Netflix asks for sign-in every time it’s opened
Turn off any extensions that are turned on. Extensions listed under Chrome Apps don’t need to be turned off. Mac computer. When you try to visit Netflix. Return to the previous page. Return to the previous page and try to play your TV show or movie again. Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below.
Chrome version 61 or later : Click the Menu button. Select History. Select History again. Select Clear Browsing Data. Uncheck everything except Cached images and files. Try Netflix again. Firefox version 55 or later : Click the Menu button. Select Clear Recent History Select Clear Now. Opera From the menu sidebar, select the History icon. Safari: Version 10 or later In the menu bar, select Safari.
Select Preferences. Select the Privacy tab. Select the Manage Website Data Select Remove All. Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie. Select Sign In and enter your Netflix email and password.
Restart your browser. Quit your browser. Reopen your browser. Update Google Chrome. Select Help. Select About Google Chrome. Chrome will show the current version and automatically install any updates. Select Relaunch. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History..
From the drop-down menu, select All History. Select Clear History to confirm. If you use security software. Remove adware from your computer. Windows computer. Return to the previous page and try to visit Netflix. Follow the steps for your internet browser below.
Chrome : From your browser toolbar, click the Chrome menu. From the menu on the left, click Clear Browsing Data. Click the Advanced tab. Click Clear data. Firefox : In the upper right corner of the browser, click Open menu. Click Preferences. Scroll down and click Clear History. Click OK. Internet Explorer version 9 or later : Click Settings. Click Internet Options. Click Delete. Microsoft Edge: In the upper right corner of the browser, click Settings and more. Click Clear now. Opera From the menu sidebar on the left, select the History icon.
Click Clear Browsing Data. Click Clear Data. Update Windows. Press the Windows Key on the keyboard. Once the updates are installed, restart your computer and try Netflix again.
Run browser as Administrator. Quit all open browsers – including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen. Select All Programs. Select Run as Administrator. If prompted, select Allow. Use this newly opened window to play your TV show or movie again. Attempting to play again from the original browser window will likely result in the same error. Clear Google Chrome browsing data.
Click Advanced. Uncheck everything except Cookies and other site data. PlayStation 3. Reinstall the Netflix app. Press the Triangle button. Choose Delete. Choose Yes. Choose Yes to download it. Xbox Check your cable connections. This error is typically caused by the cable connection between the Xbox and your display. Xbox One. Troubleshoot your hardware connection. Connect your device directly to your TV. Try reversing the ends of the HDMI cable.
Try a new HDMI cable. What to do next. All other game consoles. Amazon Fire tablet. Restart your tablet. Hold the Power button on the side of your tablet. You might need to enter your Apple ID and password. If you forgot your Apple ID or password, go to the Apple support site for help. Restart your iPhone, iPad, or iPod touch.
Once your device powers on, try Netflix again. All other mobile phones and tablets. Apple TV. Restart your Apple TV. Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds. Turn on your device and try Netflix again. Deactivate and reactivate the Netflix app. Roku 1 Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix Settings. Select Deactivate this player from my Netflix account.
Select Yes. The device is now deactivated. Sign in to your account and try Netflix again. Select Remove channel. Select Remove channel again to confirm. From the home screen, select Streaming Channels. Select Netflix. Select Add Channel. Select Go to channel. All other set-top boxes or streaming media players. Samsung Smart TV. When you launch the Netflix app. Press the Smart Hub button on your remote.
Highlight the Netflix app. Press the Tools button on your remote. Select Reinstall. Contact Samsung. Your device is experiencing a hardware or software problem that only Samsung can solve.
If your device’s model year is , you may be asked to sign in more often than usual. This is a known issue with the model. We’re looking into this problem. To help us investigate, please contact Netflix Customer Service.
If a firmware update isn’t available, or does not resolve your issue, you may need to perform a factory reset. Contact your device manufacturer if you need assistance. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In.
Back to Help Home. A country must be selected to view content in this article. Blu-ray player. If your device allows you to search for TV shows or movies by title: Ensure that your device has the latest firmware installed. If your device does not allow you to search for TV shows or movies by title: Netflix identifies your device by its Electronic Serial Number ESN , which is assigned by the device manufacturer.
Google Chromebook or Chromebox. Change cookies and site data settings From the browser toolbar, select the Chrome menu. Select Site Settings.
Select Cookies and site data. Try Netflix again. Mac or Windows computer. Mac computer. Follow the steps for your internet browser below. Chrome From the browser toolbar, select the Chrome menu.
Firefox From the upper right corner of the browser, select Menu. Select Preferences. Select Restart Firefox. Opera From the upper left corner of your browser, select Opera. Windows computer. Chrome From your browser toolbar, click the Chrome menu. Click Settings. Click Cookies and site data. Firefox From the upper right corner of the browser, click Menu. Click Preferences. Click Restart Firefox. Internet Explorer version 11 or later From the upper right corner of the browser, click Tools. Click Internet Options.
Microsoft Edge From the upper right corner of the browser, click the “More” button From the menu on the left, click Privacy and services.
Make sure that Cookies and other site data is turned off. If you prefer to leave this setting on, you’ll need to add netflix. Windows app. Windows 8 app. Perform Windows updates. You may need to install important updates to resolve your issue. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Select Check for Updates. Select Install Important Updates.
Once the updates are installed, restart your computer and try Netflix again. Windows 10 app.
Я видел схему. – Да мы уже пробовали, – задыхаясь, сказала Сьюзан, пытаясь хоть чем-то помочь шефу. – Он обесточен.
Go to the Charms Menu by pressing the Windows Key + C. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Search for “WUAPP.” Select the WUAPP App. Select Check for Updates. Select Install Important Updates. Once the updates are installed, restart your computer and try Netflix again. Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device. Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing. Follow the steps for your internet browser below. Chrome. From your browser toolbar, click the Chrome menu.. Hover over History, then from the menu on the left, click History.. From the menu on the left, click Clear Browsing Data.. Click the Advanced tab.. In the Time Range drop-down menu, select All time.. Uncheck everything except Cached images and files.
Go to the Charms Menu by pressing the Windows Key + C. Select Search. Select Everywhere from the drop-down menu. If you do not have a drop-menu continue to step 4. Search for “WUAPP.” Select the WUAPP App. Select Check for Updates. Select Install Important Updates. Once the updates are installed, restart your computer and try Netflix again. Follow the steps for your internet browser below. Chrome. From your browser toolbar, click the Chrome menu.. Hover over History, then from the menu on the left, click History.. From the menu on the left, click Clear Browsing Data.. Click the Advanced tab.. In the Time Range drop-down menu, select All time.. Uncheck everything except Cached images and files. Mar 27, · View of all troubleshooters available in Windows Select the type of troubleshooting you want to do. Up next, simply select Run the troubleshooter. Let the application run. If you see a message that no changes were necessary, you may move on to the next procedures. If any changes are made, you will need to reboot your Windows 10 device. Oct 06, · Hey guys! I still have this problem on all devices with Windows 11 that I have. All Windows 11, Netflix apps, HEVC codecs and GPU drivers are up to date. Also none of the devices with Windows 11 have downloads in Netflix app working, it’s just stuck on “Downloading” indefinitely. This has been driving me crazy for the past 3 months with nothing.
Это ловушка. Энсей Танкадо всучил вам Северную Дакоту, так как он знал, что вы начнете искать. Что бы ни содержалось в его посланиях, он хотел, чтобы вы их нашли, – это ложный след. – У тебя хорошее чутье, – парировал Стратмор, – но есть кое-что .
Drag the top slider to turn your device completely off. Press and hold the Menu button on the Apple TV remote until you’re back on the home screen. Press the Home button on your Roku remote to navigate to the Roku home screen.
Select Netflix from the home screen and follow the prompts to reactivate the app. Highlight the Netflix app and press the star key on the remote. If you do not have a Tools button, proceed to the next set of troubleshooting steps. If you are still getting a black screen, please try Netflix again in 20 minutes. It can take this long for the app to complete setup. If these steps don’t help, Samsung may have other suggestions.
Or, try watching Netflix on a different device. Then, select Sign out , Reset , or Deactivate. Turn off or unplug your smart TV. Turn your smart TV back on and try Netflix again. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.
Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. Blu-ray player. When do you see a black screen? When you open the Netflix app. Return to the previous menu. Return to the previous menu and try to open the Netflix app again. Restart your device. Unplug your device from power. Plug your device back in.
Turn your device on and try Netflix again. Contact the manufacturer. Your device is having a hardware or software problem that only the manufacturer can solve. Contact the device manufacturer and ask for help: Updating to the latest firmware for the device. Performing a factory reset. If the manufacturer can’t help, try watching Netflix on a different device. When you try to play a TV show or movie. Return to the previous menu and try to play your TV show or movie again.
Sign out of Netflix. Begin from the Netflix Home screen. To open the menu, navigate left and select Get Help. Select Sign out. Select Yes to confirm.
Restart your home network. Restore your default connection settings. These settings could include: Custom modem settings. Custom DNS settings. If you need help changing these settings, contact the device manufacturer. Once you’ve reset these settings, try Netflix again. Improve your Wi-Fi signal. To improve your Wi-Fi: Move your router and your device closer to each other. If possible, put them in the same room.
Move your router away from other wireless devices and appliances. At any other time. Google Chromebook or Chromebox. Turn off Chrome extensions. If you use Chrome, you can turn off unnecessary add-ons. Turn off any extensions that are turned on. Extensions listed under Chrome Apps don’t need to be turned off. Mac computer. When you try to visit Netflix. Return to the previous page. Return to the previous page and try to play your TV show or movie again.
Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below. Chrome version 61 or later : Click the Menu button. Select History. Select History again. Select Clear Browsing Data. Uncheck everything except Cached images and files. Try Netflix again. Firefox version 55 or later : Click the Menu button. Select Clear Recent History Select Clear Now.
Opera From the menu sidebar, select the History icon. Safari: Version 10 or later In the menu bar, select Safari. Select Preferences. Select the Privacy tab. Select the Manage Website Data Select Remove All.
Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie. Select Sign In and enter your Netflix email and password.
Restart your browser. Quit your browser. Reopen your browser. Update Google Chrome. Select Help. Select About Google Chrome. Chrome will show the current version and automatically install any updates. Select Relaunch. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History.. From the drop-down menu, select All History.
Select Clear History to confirm. If you use security software. Remove adware from your computer. Windows computer. Return to the previous page and try to visit Netflix. Follow the steps for your internet browser below. Chrome : From your browser toolbar, click the Chrome menu. From the menu on the left, click Clear Browsing Data. Click the Advanced tab. Click Clear data. Firefox : In the upper right corner of the browser, click Open menu.
Click Preferences. Scroll down and click Clear History. Click OK. Internet Explorer version 9 or later : Click Settings. Click Internet Options. Click Delete. Microsoft Edge: In the upper right corner of the browser, click Settings and more. Click Clear now. Opera From the menu sidebar on the left, select the History icon.
Click Clear Browsing Data. Click Clear Data. Update Windows. Press the Windows Key on the keyboard. Once the updates are installed, restart your computer and try Netflix again. Run browser as Administrator. Quit all open browsers – including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen. Select All Programs. Select Run as Administrator. If prompted, select Allow.
Use this newly opened window to play your TV show or movie again. Attempting to play again from the original browser window will likely result in the same error. Clear Google Chrome browsing data.
If your device asks you to sign in every time you connect to Netflix, there may be a technical problem preventing the device from staying connected to your Netflix account. Follow the steps for your device below to fix the problem. Ensure that your device has the latest firmware installed. If you need help checking for a firmware update, please contact your device manufacturer.
Sometimes, two separate devices may end up with the same ESN. In these extremely rare cases, another Netflix member activating their device will cause your device to deactivate, and vice versa. From the browser toolbar, select the Chrome menu. Make sure that the Clear cookies and site data when you quit Chrome setting is turned off. From the upper right corner of the browser, select Menu. Under History , find the Firefox will : drop-down menu and select Remember history.
Make sure that the Clear cookies and site data when you quit Opera setting is turned off. From your browser toolbar, click the Chrome menu. From the upper right corner of the browser, click Menu. From the upper right corner of the browser, click Tools.
Under Browsing History , uncheck Delete browsing history on exit. From the upper right corner of the browser, click the “More” button Under the Clear browsing data header, click Choose what to clear. Select Settings. Windows will check for updates. If it doesn’t, select Check for updates. If the date and time on your device are significantly different from the current date and time, you will have a problem playing your TV show or movie.
If you’re not already at the main menu, hold the PS button in the middle of the controller, select Quit , then select Yes to return to the home screen. Press the O button to return to the Date and Time screen. From the Netflix app, tap More or your Profile icon. Go to the Recent device streaming activity page of your account. Find your Fire TV Stick in the list. The model year will be shown next to the name of your device. If your device’s model year is , you may be asked to sign in more often than usual.
This is a known issue with the model. We’re looking into this problem. To help us investigate, please contact Netflix Customer Service. If a firmware update isn’t available, or does not resolve your issue, you may need to perform a factory reset.
Contact your device manufacturer if you need assistance. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.
Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article.
Blu-ray player. If your device allows you to search for TV shows or movies by title: Ensure that your device has the latest firmware installed. If your device does not allow you to search for TV shows or movies by title: Netflix identifies your device by its Electronic Serial Number ESN , which is assigned by the device manufacturer.
Google Chromebook or Chromebox. Change cookies and site data settings From the browser toolbar, select the Chrome menu. Select Site Settings. Select Cookies and site data. Try Netflix again. Mac or Windows computer. Mac computer. Follow the steps for your internet browser below. Chrome From the browser toolbar, select the Chrome menu.
Firefox From the upper right corner of the browser, select Menu.
From your browser toolbar, click the Chrome menu. Hover over History , then from the menu on the left, click History. In the Time Range drop-down menu, select All time.
In the upper right corner of the browser, click Open menu. In the Time Range to Clear dropdown menu, select Everything. Under History , uncheck everything except Cache. Click Settings. Under Browsing History , click Delete. Uncheck everything except Temporary Internet files and website files.
In the upper right corner of the browser, click Settings and more. Hover over History , then from the menu on the left, click Clear browsing data. Uncheck everything except Cached images and files and Cookies and other site data. In the Time range drop-down menu, select All time. Select Settings. Windows will check for updates.
If it doesn’t, select Check for updates. From the items listed, right-click or press and hold on touchscreen devices on your preferred browser icon Netflix supports Internet Explorer, Firefox, Opera, and Google Chrome. If these steps allow you to stream TV shows and movies from Netflix. From the upper right corner of the browser, click Menu. From the Time range drop-down menu, select All time. See Microsoft’s Xbox support site for specific steps to resolve the error.
Netflix might not be playing because of an issue related to digital copy protection. To resolve the issue:. Contact the TV manufacturer for help. When you see the message Do you want to shut down your Kindle? Once the device is completely powered off, hold the Power button until you see the Kindle or Amazon logo. Open the App Store and search for “Netflix. If you can’t find the Netflix app in the App Store, go to the Apple support site for help.
Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off. Press and hold the Menu button on the Apple TV remote until you’re back on the home screen. Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix from the home screen and follow the prompts to reactivate the app.
Highlight the Netflix app and press the star key on the remote. If you do not have a Tools button, proceed to the next set of troubleshooting steps. If you are still getting a black screen, please try Netflix again in 20 minutes. It can take this long for the app to complete setup. If these steps don’t help, Samsung may have other suggestions. Or, try watching Netflix on a different device. Then, select Sign out , Reset , or Deactivate. Turn off or unplug your smart TV. Turn your smart TV back on and try Netflix again.
Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In.
Back to Help Home. Blu-ray player. When do you see a black screen? When you open the Netflix app. Return to the previous menu. Return to the previous menu and try to open the Netflix app again. Restart your device. Unplug your device from power. Plug your device back in. Turn your device on and try Netflix again. Contact the manufacturer. Your device is having a hardware or software problem that only the manufacturer can solve.
Contact the device manufacturer and ask for help: Updating to the latest firmware for the device. Performing a factory reset. If the manufacturer can’t help, try watching Netflix on a different device. When you try to play a TV show or movie. Return to the previous menu and try to play your TV show or movie again. Sign out of Netflix. Begin from the Netflix Home screen. To open the menu, navigate left and select Get Help. Select Sign out. Select Yes to confirm. Restart your home network.
Restore your default connection settings. These settings could include: Custom modem settings. Custom DNS settings. If you need help changing these settings, contact the device manufacturer. Once you’ve reset these settings, try Netflix again. Improve your Wi-Fi signal. To improve your Wi-Fi: Move your router and your device closer to each other.
If possible, put them in the same room. Move your router away from other wireless devices and appliances. At any other time. Google Chromebook or Chromebox. Turn off Chrome extensions.
If you use Chrome, you can turn off unnecessary add-ons. Turn off any extensions that are turned on. Extensions listed under Chrome Apps don’t need to be turned off.
Mac computer. When you try to visit Netflix. Return to the previous page. Return to the previous page and try to play your TV show or movie again.
Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below.
Chrome version 61 or later : Click the Menu button. Select History. Select History again. Select Clear Browsing Data. Uncheck everything except Cached images and files. Try Netflix again. Firefox version 55 or later : Click the Menu button. Select Clear Recent History Select Clear Now. Opera From the menu sidebar, select the History icon. Safari: Version 10 or later In the menu bar, select Safari.
Select Preferences. Select the Privacy tab. Select the Manage Website Data Select Remove All. Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie. Select Sign In and enter your Netflix email and password. Restart your browser. Quit your browser. Reopen your browser. Update Google Chrome. Select Help. Select About Google Chrome. Chrome will show the current version and automatically install any updates.
Select Relaunch. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History.. From the drop-down menu, select All History. Select Clear History to confirm. If you use security software. Remove adware from your computer. Windows computer. Return to the previous page and try to visit Netflix. Follow the steps for your internet browser below.
Under Browsing History , uncheck Delete browsing history on exit. From the upper right corner of the browser, click the “More” button Under the Clear browsing data header, click Choose what to clear. Select Settings. Windows will check for updates. If it doesn’t, select Check for updates. If the date and time on your device are significantly different from the current date and time, you will have a problem playing your TV show or movie.
If you’re not already at the main menu, hold the PS button in the middle of the controller, select Quit , then select Yes to return to the home screen. Press the O button to return to the Date and Time screen. From the Netflix app, tap More or your Profile icon.
Go to the Recent device streaming activity page of your account. Find your Fire TV Stick in the list. The model year will be shown next to the name of your device. If your device’s model year is , you may be asked to sign in more often than usual. This is a known issue with the model.
We’re looking into this problem. To help us investigate, please contact Netflix Customer Service. If a firmware update isn’t available, or does not resolve your issue, you may need to perform a factory reset. Contact your device manufacturer if you need assistance. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.
Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article. Blu-ray player. If your device allows you to search for TV shows or movies by title: Ensure that your device has the latest firmware installed. If your device does not allow you to search for TV shows or movies by title: Netflix identifies your device by its Electronic Serial Number ESN , which is assigned by the device manufacturer.
Google Chromebook or Chromebox. Change cookies and site data settings From the browser toolbar, select the Chrome menu. Select Site Settings. Select Cookies and site data. Try Netflix again. Mac or Windows computer. Mac computer. Follow the steps for your internet browser below. Chrome From the browser toolbar, select the Chrome menu. Firefox From the upper right corner of the browser, select Menu.
Select Preferences. Select Restart Firefox. Opera From the upper left corner of your browser, select Opera. Windows computer. Chrome From your browser toolbar, click the Chrome menu.
Click Settings. Click Cookies and site data. Firefox From the upper right corner of the browser, click Menu. Click Preferences. Click Restart Firefox. Internet Explorer version 11 or later From the upper right corner of the browser, click Tools. Click Internet Options. Microsoft Edge From the upper right corner of the browser, click the “More” button From the menu on the left, click Privacy and services.
Return to the previous page and try to play your TV show or movie again. Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below. Chrome version 61 or later : Click the Menu button. Select History. Select History again. Select Clear Browsing Data. Uncheck everything except Cached images and files. Try Netflix again. Firefox version 55 or later : Click the Menu button. Select Clear Recent History Select Clear Now.
Opera From the menu sidebar, select the History icon. Safari: Version 10 or later In the menu bar, select Safari. Select Preferences. Select the Privacy tab. Select the Manage Website Data Select Remove All. Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie. Select Sign In and enter your Netflix email and password. Restart your browser.
Quit your browser. Reopen your browser. Update Google Chrome. Select Help. Select About Google Chrome. Chrome will show the current version and automatically install any updates.
Select Relaunch. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History.. From the drop-down menu, select All History. Select Clear History to confirm. If you use security software. Remove adware from your computer. Windows computer. Return to the previous page and try to visit Netflix.
Follow the steps for your internet browser below. Chrome : From your browser toolbar, click the Chrome menu. From the menu on the left, click Clear Browsing Data. Click the Advanced tab. Click Clear data. Firefox : In the upper right corner of the browser, click Open menu.
Click Preferences. Scroll down and click Clear History. Click OK. Internet Explorer version 9 or later : Click Settings. Click Internet Options. Click Delete. Microsoft Edge: In the upper right corner of the browser, click Settings and more. Click Clear now. Opera From the menu sidebar on the left, select the History icon. Click Clear Browsing Data. Click Clear Data.
Update Windows. Press the Windows Key on the keyboard. Once the updates are installed, restart your computer and try Netflix again. Run browser as Administrator. Quit all open browsers – including this window! You may want to print the following steps.
Click on the Start Menu in the bottom left hand corner of your screen. Select All Programs. Select Run as Administrator.
If prompted, select Allow. Use this newly opened window to play your TV show or movie again. Attempting to play again from the original browser window will likely result in the same error. Clear Google Chrome browsing data. Click Advanced. Uncheck everything except Cookies and other site data. PlayStation 3. Reinstall the Netflix app. Press the Triangle button. Choose Delete.
Choose Yes. Choose Yes to download it. Xbox Check your cable connections. This error is typically caused by the cable connection between the Xbox and your display. Xbox One. Troubleshoot your hardware connection. Connect your device directly to your TV. Try reversing the ends of the HDMI cable.
Try a new HDMI cable. What to do next. All other game consoles. Amazon Fire tablet. Restart your tablet. Hold the Power button on the side of your tablet. You might need to enter your Apple ID and password.
If you forgot your Apple ID or password, go to the Apple support site for help. Restart your iPhone, iPad, or iPod touch. Once your device powers on, try Netflix again. All other mobile phones and tablets. Apple TV. Restart your Apple TV.
Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds. Turn on your device and try Netflix again. Deactivate and reactivate the Netflix app.
Roku 1 Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix Settings. Select Deactivate this player from my Netflix account. Select Yes. The device is now deactivated. Sign in to your account and try Netflix again. Select Remove channel. Select Remove channel again to confirm. From the home screen, select Streaming Channels. Select Netflix. Select Add Channel. Select Go to channel. All other set-top boxes or streaming media players.
Samsung Smart TV. When you launch the Netflix app. Press the Smart Hub button on your remote. Highlight the Netflix app. Press the Tools button on your remote. Select Reinstall. Contact Samsung. Your device is experiencing a hardware or software problem that only Samsung can solve. Please contact Samsung and ask for the following: Help resetting the Smart Hub. Help upgrading to the latest firmware for the device. Help performing a factory reset.
From the Netflix Home screen, open the menu on the left. Select Get Help or Settings. Press the O button to return to the Date and Time screen.
From the Netflix app, tap More or your Profile icon. Go to the Recent device streaming activity page of your account. Find your Fire TV Stick in the list. The model year will be shown next to the name of your device.
If your device’s model year is , you may be asked to sign in more often than usual. This is a known issue with the model. We’re looking into this problem. To help us investigate, please contact Netflix Customer Service.
If a firmware update isn’t available, or does not resolve your issue, you may need to perform a factory reset.
Contact your device manufacturer if you need assistance. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences.
Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article. Blu-ray player. If your device allows you to search for TV shows or movies by title: Ensure that your device has the latest firmware installed.
If your device does not allow you to search for TV shows or movies by title: Netflix identifies your device by its Electronic Serial Number ESN , which is assigned by the device manufacturer. Google Chromebook or Chromebox. Change cookies and site data settings From the browser toolbar, select the Chrome menu. Select Site Settings. Select Cookies and site data. Try Netflix again.
Mac or Windows computer. Mac computer. Follow the steps for your internet browser below. Chrome From the browser toolbar, select the Chrome menu. Firefox From the upper right corner of the browser, select Menu. Select Preferences. Select Restart Firefox. Opera From the upper left corner of your browser, select Opera. Windows computer. Chrome From your browser toolbar, click the Chrome menu. Click Settings. Click Cookies and site data. Firefox From the upper right corner of the browser, click Menu.
Click Preferences. Click Restart Firefox. Internet Explorer version 11 or later From the upper right corner of the browser, click Tools. Click Internet Options. Microsoft Edge From the upper right corner of the browser, click the “More” button From the menu on the left, click Privacy and services.
Make sure that Cookies and other site data is turned off. If you prefer to leave this setting on, you’ll need to add netflix. Windows app. Windows 8 app. Perform Windows updates. You may need to install important updates to resolve your issue.
Select Search. Select Everywhere from the drop-down menu.